Available for advisory & consulting engagements

Helping companies scale payments that actually convert.

I'm Shaily — a payments strategy leader with 13+ years across Meta, Boku, ICICI Bank, and Mastercard. I help companies launch checkout flows, lift transaction success rates, structure PSP partnerships, and turn payments from a cost center into a revenue lever.

Work with me → See what I do

Recent Impact

$15M+incremental revenue from payment optimization at Meta
~50%cost reduction on tokenization & e-mandate programs
+60%UPI mandate completion success rate uplift
-30%UPI fraud reduction via AI-driven controls
Worked across
What I Do

Payment expertise, productized.

If your checkout is leaking conversions, your PSP costs are creeping, or you're struggling to scale across markets — these are the engagements I can help with.

💲

Payment Success Rate Optimization

Diagnose drop-offs across UPI, cards, net banking, and wallets. Implement tokenization, retry logic, smart routing, and UX fixes that beat industry benchmarks.

🚀

Checkout & Payment Page Setup

End-to-end design and integration of payment journeys — multi-method checkouts, mandates, recurring flows, BNPL, and cross-border localization.

🧾

Issue Resolution & Escalation

Acted as India escalation owner at Meta. I'll triage transaction failures, work with PSPs and networks, and get your payment incidents resolved fast.

🤝

PSP & Bank Partnerships

Structure, negotiate, and onboard PSPs, networks, banks, and aggregators. I've closed deals with HDFC, Worldline, BillDesk, CAMS, CCIL, and more.

🛡

Fraud, Risk & Compliance

Build AI-driven fraud detection, chargeback frameworks, and NPCI-aligned compliance for high-volume payment operations.

🌐

Cross-Border & Market Entry

Hands-on experience launching payments in India, the Philippines, and APAC — including A2A flows, PSP localization, and regulatory navigation.

🤖

AI & Agentic Commerce

Adoption of agentic AI in payment workflows, intelligent routing, AI analytics, and conversational commerce — turning AI hype into measurable lift.

📊

Tokenization Strategy

Token vault selection, token requester capability, and reducing dependency on external networks for payment authorization and data security.

Numbers That Matter

Outcomes I've delivered.

Selected highlights from engagements at Meta, Boku, and ICICI Bank.

$15M+
Incremental revenue at Meta from payment optimizations
$1B+
P2M transaction volume from UPI integrations
+27%
Mastercard success rate uplift
+30%
UPI standing instructions success uplift
-40%
UPI chargebacks via new dispute mechanism
50+
UPI & digital integrations led at ICICI Bank
~50%
Cost reduction on tokenization & e-mandate
₹160k Cr+
Government mandates acquired at ICICI
Career Highlights

Where I've built payments.

From government-banking digital transformation to Big Tech monetization — a track record across regulated and high-velocity environments.

Jun 2024 — Present

Meta

Strategic Partner Manager — Payments

Lead and scale Meta India's payments ecosystem across Ads, non-ads monetization, and e-commerce. Own partner strategy, cost efficiency, performance optimization, regulatory execution, and AI/agentic commerce integration.

Jun 2023 — May 2024

Boku Inc.

Business Development Manager — Commercial Expansion (India & APAC)

Drove market entry across India and the Philippines. Onboarded a top private-sector bank, partnered with the top two PSPs in PH, and localized cross-border payment journeys for Amazon.

Aug 2018 — Jun 2023

ICICI Bank

Account Manager — Digital Partnerships · Key Relationship Manager — Government Banking

Led 50+ UPI and digital integrations driving ~$1B+ in P2M volumes. Built government banking portfolio with ₹700+ Cr AAB and acquired ₹160,000 Cr+ in transaction mandates against leading bank competitors.

May 2017 — Nov 2017

Mastercard

Management Intern — APAC Sales & Business Development

Supported APAC sales and business development at Mastercard, including market analysis, partner research, and enterprise client engagements across priority markets.

Featured Writing & Press

Articles & thought leadership.

Selected pieces I've authored or contributed to on payments, partnerships, and digital monetization.

Substack · April 2026

Tokenisation: The New Architecture of Trust in Digital Payments

How tokenisation is reshaping the future of digital payments in India and beyond — covering RBI's regulatory transformation, network commitments by Visa and Mastercard, and the shift from token consumption to token ownership.

Read on Substack → Substack · April 2026

From UPI Rails to Agentic Commerce: How Payments Are Quietly Re-wiring Global Finance

A mental model for the modern money stack — UPI, Square, M-Pesa, stablecoin rails, and the agentic AI layer turning payments into continuous decision engines.

Read on Substack →

Subscribe to my newsletter

@shailysharma on Substack

I write on payments architecture, fintech strategy, tokenisation, and what's changing across India and global markets — straight from inside the stack. Subscribe and I'll send the next piece directly to your inbox.

Subscribe on Substack →
Shaily Sharma
About

Strategy meets execution — built for payments.

I've spent the last 13 years living inside the payments stack — at Big Tech (Meta), at fintechs (Boku), inside one of India's largest banks (ICICI), and at networks (Mastercard). I've negotiated PSP contracts, fixed broken checkout flows, built fraud frameworks aligned with NPCI, and shipped integrations that moved billions in volume.

I hold an MBA from Singapore Management University and a BA (Finance major, Mathematics minor) from Lindenwood University. I'm based in Mumbai and work with companies globally — from startups setting up their first payment page to enterprises optimizing across markets.

If you're looking for someone who can walk into a payments problem and bring both the commercial lens and the technical depth — let's talk.

Let's Talk

Have a payments problem worth solving?

Whether it's a launch, an optimization sprint, or a long-term advisory engagement — reach out and let's see if we're a fit.

✉
Email
sharrmashaily@gmail.com
🔗
LinkedIn
/in/shaily-sharrma
📱
WhatsApp
+91 9022 411 324
📰
Substack
@shailysharma
📞
Phone
+91 9022 411 324
Chat on WhatsApp